Transform your business with chatbots
8 min readJun 23, 2018
Chatbots are everywhere now! If you haven’t heard of what chatbots are, they are like these tiny software robots that can have a chat with your customers on your website. They can be a lot of help, saving your visitor valuable time and avoid frustration looking for information they need. You ask and you get. :)
There are several reasons to add a chatbot to your customer contact team. But all of them can be grouped into these three benefits:
- Delight your customer
- Challenge your team